REAL-TIME VISIBILITY
Track & Trace Your Shipments
Monitor your cargo in real-time with our advanced GPS tracking system. Get instant updates on your shipment's location and estimated delivery time.
Find Your Shipment
Enter your tracking number to view real-time shipment status and details.
Why Choose Our Tracking
Advanced Shipment Visibility
Our state-of-the-art tracking system provides real-time updates and comprehensive shipment information
Real-Time GPS
Track your shipment's exact location using our GPS-enabled fleet. Updates every 15 minutes.
Mobile Friendly
Access your tracking information on any device. Responsive design works seamlessly on mobile and desktop.
Instant Notifications
Receive email and SMS alerts for every status update. Stay informed every step of the way.
Detailed Analytics
View comprehensive tracking history, delivery estimates, and historical shipment data.
Questions?
Tracking FAQs
How often is my shipment updated?+
Our tracking system updates shipment location and status every 15 minutes during transit. You'll also receive notifications for major milestones such as pickup, departure, arrival, and delivery.
How do I find my tracking number?+
Your tracking number is provided in your shipping confirmation email. It typically starts with "PLGX" followed by 9 digits. You can also contact our customer service team to retrieve your tracking number using your shipment details.
What does each status mean?+
Picked Up: Your shipment has been collected and is ready for processing.
In Transit: Your cargo is on its way to the destination.
Out for Delivery: Your shipment has arrived and is scheduled for same-day delivery.
Delivered: Your shipment has been successfully delivered.
What if my shipment is delayed?+
If your shipment appears delayed beyond the estimated delivery date, please contact our customer service team immediately. Delays can occur due to weather, customs clearance, or unforeseen circumstances. We'll provide you with an updated delivery estimate and compensation options if applicable.
Can I modify delivery details after shipment?+
Modifications to delivery address or timing may be possible before the "Out for Delivery" status. Contact our customer service team as soon as possible with your tracking number and desired changes. Fees may apply for address changes.
Need Help with Your Shipment?
Our customer service team is available 24/7 to assist you with any questions about your shipment or delivery.